Effective Date:12/1/24

Vitality Medical (“we,” “our,” or “the Practice”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we use, disclose, and protect your information, and outlines your rights under applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

HIPAA Compliance

We comply with HIPAA and applicable federal and state privacy laws. We maintain the privacy and security of your protected health information (“PHI”) and provide you with rights regarding how your information is used and shared.

A full Notice of Privacy Practices describing our legal duties and your rights is available upon request and may be downloaded from our website or obtained at our office.

How We Use Your Information

We may use your information to:

  • Provide, coordinate, and manage your medical care
  • Communicate with you regarding appointments, results, and follow-up care
  • Deliver healthcare services, including telehealth
  • Process payments and insurance claims (when applicable)
  • Operate and improve our medical practice
  • Comply with legal and regulatory requirements
  • We use or disclose only the minimum necessary information for these purposes.

How We Share Information

We may share your information:

  • With healthcare providers involved in your care
  • With trusted third-party service providers (“business associates”) who assist with billing, technology, telehealth platforms, or practice operations, under confidentiality agreements
  • When required by law or to protect public health and safety

We do not sell your personal or health information.

Telehealth Services

We may provide care using telehealth technologies, including video, audio, or electronic communication platforms. Telehealth services are conducted using HIPAA-compliant systems whenever possible. While reasonable safeguards are used, electronic communications may carry inherent privacy risks.

By participating in telehealth services, you acknowledge and consent to the use of electronic communications for your care. Telehealth should not be used for medical emergencies.

Texting, Email, and Electronic Communication

We may communicate with you via text message, email, phone, or patient portal for:

  • Appointment reminders
  • Care coordination
  • Follow-up instructions
  • Practice-related information

Texting and email may not always be encrypted. By providing your contact information, you consent to receive communications through these methods. You may request alternative communication methods or opt out of non-essential electronic communications at any time by contacting our office.

Your Privacy Rights

You have the right to:

  • Request access to or copies of your medical records
  • Request corrections to your health information
  • Request limits on certain uses or disclosures
  • Request confidential communications
  • Receive a copy of our full Notice of Privacy Practices

To exercise these rights, please contact our office.

Website & Online Information

If you submit information through our website (such as contact or intake forms), that information is used only to respond to your inquiry or provide requested services. Website communications should not be used for urgent or emergency medical concerns.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will apply to information we maintain.

Contact Us

If you have questions about this Privacy Policy or your privacy rights, please contact:

Vitality Medical
1133 164th St SW, Suite 202
Lynnwood, WA 98087
Info@vitalitymedicalpnw.com